We're always accepting applications for jobs in our retail store — especially around the holidays. Below is a short description of the position. If you're interested in applying, just send an email to info@oaklandish.com with the subject "Retail Sales Associate," along with a resume and cover letter. No calls, please — we're terrible at checking our messages.

**Position title**: Sales associate

**Department**: Store and mobile operations

**Position Summary:**

To provide excellent customer service while also representing the unique nature of the brand. The sales associate is responsible for creating and maintaining a culturally rich and positive atmosphere in the retail store and at all mobile operations.

**Essential Job Functions (listing most important first):**

- 1. Greet customers and address their needs. Be able to answer their questions and/or concerns by utilizing the resources available. Make every customer feel welcome and at ease.
- 2. Able to correctly describe every product and service that Oaklandish offers (and know where to direct people for further information). Can up-sell based on product knowledge.
- 3. Demonstrate proper cash handling (able to use POS system correctly, receive/process cash and credit/debit cards, record items on exceptions log if necessary).
- 4. Able to use store communications binder effectively (checking daily for updates). Able to ask for clarification from managers in an appropriate manner when necessary.
- 5. Keep store organized and tidy (including cash wrap area and open area).

**Essential Job Requirements:**

_Experience_: At least 2 years customer service experience, knowledge of sales principles.

_Required skills_: Clear communication, customer service oriented, adaptable, takes initiative, shows integrity.

_Preferred skills_: Passion for Oakland and supporting local artists/organizations.

_Physical requirements_: Must be able to lift 40lbs.

We are a diverse workplace reflecting the diversity of Oakland. Oaklandish is an equal opportunity employer. All qualified applicants will receive consideration without regard to race, creed, gender, marital status, sexual orientation, color, religion, national origin, age, disability, veteran status, or any other status protected under local, state, or federal laws. Applicants must be eligible to work in the USA. We do have a company vaccine mandate. We do have a local hiring policy, and candidates who are Oakland residents are given priority, as are candidates who were born or grew up in Oakland or the East Bay or Bay Area.

**Limitations and Disclaimer**

The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position.